Privacy Policy
Vera Cruz Foods GmbH values your rights to privacy and takes your privacy seriously. We ensure any personal data we collect is not compromised. Our privacy policy explains how we use the personal data we collect from you and your data protection rights when you use our website. Please read our information regarding Data Protection.
Vera Cruz Foods GmbH is a registered business in the European Union and operates and supplies products currently to the Innsbruck and Innsbruck-Land region. As such we abide by and aim to comply with the General Data Protection Regulation (GDPR).
Data Collection
What data do we collect?
We collect the following data when submitting an online order for our products:
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First name
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Last name
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Email address
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Delivery address / Billing address
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Contact telephone number
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Order comments / instructions
How do we collect your data?
You directly provide Vera Cruz Foods GmbH with the data we collect. We collect data and process data when you:
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Use or view our website via your browser’s cookies (see information about cookies below)
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Sign up to become an account holder with us
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Place an online order for any of our products or services
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Voluntarily complete a customer survey or provide feedback on any of our forms or via email.
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We may also receive your data indirectly from customer referrals. For example, an existing customer provides to us your contact details as he/she believes you will be interested in our products and/or services
How will we use your data?
We collect your data so that we can:
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Process your product order and manage your account
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Email you or send you an Electronic Data Message (EDM) with special offers on products and services we think you might like
How do we store your data?
Our website operates on the Wix.com platform where your data is securely stored. Like us, Wix also treats your privacy of extreme importance and are fully committed to protect personal information and use it properly. Read Wix Privacy Policy here.
If you have agreed to sign-up to our subscription list to receive marketing, you may always opt out at a later date. You have the right at any time to stop Vera Cruz Foods GmbH from contacting you for marketing purposes, or giving your data to our affiliates. If you no longer wish to be contacted for marketing purposes, contact us and we will remove you from our subscription list.
Your data protection rights
Vera Cruz Foods GmbH would like to make sure you are fully aware of all of your data protection rights. Every user of our website is entitled to:
The right to access - You have the right to request Vera Cruz Foods GmbH for copies of your personal data. We may charge you a small administration fee for this service.
The right to rectification - You have the right to request Vera Cruz Foods GmbH to correct any
information about you that you believe is inaccurate. You also have the right to request Vera Cruz Foods GmbH to complete information about you that believe is incomplete.
The right to erasure — You have the right to request Vera Cruz Foods GmbH to erase your personal
data, under certain conditions. For example, if you have an outstanding order and/or payment with us, we will erase your data with your consent after final orders/payments have been processed.
The right to restrict processing - You have the right to request Vera Cruz Foods GmbH restrict the
processing of your personal data, under certain conditions.
The right to object to processing - You have the right to object to Vera Cruz Foods GmbH processing
of your personal data, under certain conditions.
The right to data portability - You have the right to request Vera Cruz Foods GmbH transfer the
data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any
of these rights, please contact us.
Cookies
What are cookies?
Cookies are text files placed on your computer to collect standard Internet log information and
visitor behaviour information. When you visit our website, we may collect information from you
automatically through cookies or similar technology. For further information, visit allaboutcookies.org.
How do we use cookies?
Our Company uses cookies to improve your experience on our website,
including:
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keeping you signed in after logging in with your account details
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understanding how you use our website (for example, viewing our website in English or German)
What types of cookies do we use?
Functionality cookies - so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.
Advertising - to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address.
How to manage cookies
You can set your browser not to accept cookies, and the above website tells you how to remove
cookies from your browser. However, in a few cases, some of our website features may not
function as a result.
Privacy Policies
Privacy policies of other websites
The Vera Cruz Foods GmbH website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read and understand their respective privacy policy.
Changes to our privacy policy
GmbH reviews its privacy policy regularly and places any updates on this web page. This privacy policy was last updated on 4 March 2021. If you notice any errors or omissions, please contact us with the details.
How to contact us
If you have any questions about our privacy policy, the data we capture and store about you, or you
would like to exercise one of your data protection rights, please do not hesitate to contact us.
Email us: contact@veracruzfoods.com
Call us: +43-0-6605188005
Write to us:
Vera Cruz Foods GmbH
Valiergasse 61
2060 Innsbruck
Austria
How to contact the appropriate authority
Should you wish to report a complaint or if you feel that Vera Cruz Foods GmbH has not addressed your concern in a satisfactory manner, you may contact the Austrian Data Protection Authority.